A Central Texas industrial manufacturer eliminated shared passwords and slow plant-floor logins when CMIT Solutions of Austin Central supported a 51-hour Imprivata Identity and Access Management (IAM) deployment, replacing multi-step sign-ins with tap-and-go badge authentication and recovering over 4 hours of productive labor per day, roughly $50,000 a year.
In industrial environments, identity security is not just an IT concern; it is a safety and compliance imperative. Shared workstations on production floors, multiple shifts with different access requirements, and the constant movement of personnel between systems create challenges that traditional username-and-password models simply cannot address.
Project Snapshot
- Client: Industrial manufacturer
- Location: Central Texas
- Service: Productivity Applications
- Scope: 51 hours — Imprivata IAM deployment and integration alongside the client's internal team
- Outcome: Tap-and-go authentication on production workstations and roughly $50,000 in annualized productivity recovered
The Challenge
Before the project, the manufacturer faced a common but costly pattern: shared workstation credentials, manual login processes, and inconsistent access controls. Every time a worker needed a system on the plant floor, a multi-step authentication process interrupted the workflow, and those interruptions repeated hundreds of times a day across shifts.
Shared credentials created a second, quieter problem: system activity could not be attributed to individual users, a significant compliance gap for an operation that needs to know exactly who accessed what, and when.
The Solution
CMIT Solutions of Austin Central supported the deployment and integration of Imprivata, a leading identity and access management platform purpose-built for complex operational environments. Jorge Velasquez and his team worked alongside the manufacturer's internal staff and Imprivata's implementation specialists to bring the solution to production: integrating the platform with Active Directory, configuring Single Sign-On (SSO) for business-critical applications, and enabling proximity card authentication on production workstations.
What We Delivered
- Imprivata One platform deployed and integrated with Active Directory
- Single Sign-On (SSO) configured for business-critical applications
- Proximity card (tap-and-go) authentication enabled on production workstations
- Role-based access control policies defined and implemented
- Audit logging and access reporting configured
- Staff training conducted across all shifts
The Results
Workers who previously spent 2 to 3 minutes per shift navigating login screens now reach their workstations with a single badge tap. With an estimated 200 daily authentication events per shift and a conservative 90 seconds saved per authentication, the deployment recovers more than 4 hours of productive labor every day, roughly $50,000 in annualized productivity at manufacturing labor rates.
The security gains matter just as much. Granular access logging now satisfies internal audit requirements and gives the organization stronger documentation for cyber insurance, turning identity from a liability into evidence of good governance.
Key Takeaways
- Seconds compound on a production floor: 90 seconds saved per login became more than 4 hours of recovered labor per day.
- Shared credentials are a compliance liability; individual identity with audit logging is what auditors and insurers expect to see.
- The best security upgrades make work faster, not harder; adoption follows when the secure path is also the easiest path.
Wondering what modern identity management could save your Austin operation? Connect with CMIT Solutions of Austin Central about our Productivity Applications services.
